SUPERTALK LEGAL
Privacy Policy
How SuperTalk collects, uses and protects information when merchants manage customer conversations through our service.
Last updated: 18 July 2026
1. Who we are
SuperTalk is a WhatsApp commerce and customer communication product operated by SuperCart Technologies. This policy applies to our website, merchant workspace and related services.
2. Information we process
We process merchant account details, workspace settings, support requests and technical usage information. When a merchant connects WhatsApp, we process customer names, phone numbers, messages, message status and related commerce context on that merchant's behalf.
3. How we use information
We use information to provide and secure SuperTalk, deliver and synchronise messages, support users, prevent abuse, improve reliability, comply with law and communicate important service information. We do not sell personal information.
4. WhatsApp and service providers
WhatsApp messaging is provided through Meta's WhatsApp Business Platform. We may also use carefully selected hosting, database, monitoring and payment providers to operate SuperTalk. These providers process information only to provide their contracted services.
5. Retention and security
We retain information for as long as required to provide the service, meet contractual or legal obligations and resolve disputes. We use reasonable administrative and technical safeguards, but no online system can guarantee absolute security.
6. Your choices and rights
You may ask to access, correct or delete personal information, subject to applicable law and the merchant controlling the conversation. Customer requests concerning a merchant's messages should ordinarily be directed to that merchant.
7. Contact
For privacy questions, email hello@supercart.pro. For deletion requests, follow our data deletion instructions.